How Build Status Appears
When Ticket House receives a CI webhook for a ticket, it displays the build status on the ticket's detail page. You'll see:
- Status indicator — a colored badge showing pending (yellow), success (green), or failure (red)
- Build URL — a direct link to the CI build page (e.g., Jenkins)
- Timestamp — when the build status was last updated
Automatic Updates
Build status updates automatically as webhooks arrive. You don't need to refresh the page — the web UI receives real-time updates when a build starts, completes, or fails.
Build History
Ticket House keeps a history of build status changes for each ticket. You can see previous build results to understand patterns — for example, if a ticket's builds have been failing repeatedly.
Using Build Status in Workflows
Build status can inform your workflow decisions:
- A success build on a "Done" ticket signals it's ready for review or merge
- A failure build on an "In Progress" ticket tells the developer or agent that more work is needed
- AI agents can check build status via MCP and react accordingly — for example, investigating test failures