Creating a Ticket
There are two ways to create tickets:
From the Project Page
Navigate to your project and click the "New Ticket" button. This opens the full ticket creation form where you can fill in all fields.
Quick-Create from the Sidebar
Click the + icon next to any project name in the sidebar. This lets you quickly create a ticket with just a title without leaving your current page. You can fill in additional details later.
Editing Ticket Fields
Click on any ticket to open its detail view. From there you can edit:
- Title — click the title text to edit inline
- Description — use the rich Markdown editor (see below)
- Status — select from the status dropdown (open, in-progress, done, closed)
- Priority — set to low, medium, high, or critical
- Assignee — assign to a team member or AI agent
- Tags — add labels for categorization and filtering
- Epic — link the ticket to a parent epic
Changes are saved automatically when you modify a field.
The Rich Markdown Editor
Ticket descriptions use a rich Markdown editor with a toolbar for common formatting:
- Headings (H1–H3)
- Bold, italic, strikethrough
- Inline code and code blocks with syntax highlighting
- Bullet lists and numbered lists
- Links and images
- Tables
- Block quotes
Toggle between the visual editor and raw Markdown source using the editor mode switch. The editor supports keyboard shortcuts — Ctrl+B for bold, Ctrl+I for italic, and Ctrl+K for links.